The Kindness of Strangers
The central character is the Rennsteig MultiStrip 10. It is the most expensive tool I own and is worth every dime. It saved my hand from a painful repetitive motion injury but after cutting thousands of wires the blade began to dull and I was crushed when I couldn’t find a replacement.
The tool is made in Germany so I contacted Mirko Reffke, Rennsteig’s VP in the US, with low expectations that a small business like mine would catch his attention. I was surprised by his quick reply that he’d try to help but bigger surprises were yet to come.
Two days later there was a knock on my door by a lovely, smiling woman with her three year old son. She introduced
Better yet, their timing was perfect I had just received a shipment of tiny vibration motors and
After perusing my website, Mirko offered to have Rennsteig underwrite a scholarship for a girl to attend a week of Gadget Girl summer camp here at the Lab. This kindness of strangers has left me smiling for over a month now, and the best part of all is they are no longer strangers.